At Live Luxe, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit a booking inquiry, or contact us. It also outlines your rights under privacy regulations such as GDPR, CCPA, and similar frameworks.
By using our site or submitting your information, you agree to the terms of this policy.
We may collect the following types of information:
Personal Information: Your name, email address, and phone number when submitted via contact forms, booking inquiries, or newsletter sign-ups.
Booking Information: Dates of stay, property requested, number of guests, and other booking-related details if submitted through our website.
Technical Data: IP address, browser type, device information, and general location data collected via cookies and analytics tools.
We use your data only for purposes that are directly related to your interaction with our services:
To respond to your questions, inquiries, or booking requests
To manage reservations and provide guest services
To send occasional updates or promotions, but only if you have opted in
To improve our website performance and understand how visitors use our site through analytics
We do not use your data for automated decision-making or profiling.
Our site uses cookies and similar technologies to:
Analyze website traffic and usage (e.g., Google Analytics)
Understand user preferences
Improve the performance and security of the website
You can disable cookies at any time via your browser settings. Disabling cookies may limit some functionality on the site.
We may use trusted third-party tools or platforms to operate certain parts of our business. These may include:
Google Analytics for website analytics
Meta Pixel for retargeting and marketing
Third-party booking tools or availability calendars
Email providers such as Mailchimp
Each of these services may have their own privacy policies, which we encourage you to review. We only share the minimum necessary information required for them to provide services on our behalf.
We do not sell, rent, or trade your personal data.
We may share your information with trusted service providers only when necessary for essential business operations, such as email delivery or website hosting. All providers are required to keep your data secure and confidential.
We retain your personal data for as long as necessary to:
Respond to inquiries
Manage past or future bookings
Meet legal, tax, or regulatory obligations
Once data is no longer needed, it is securely deleted or anonymized.
If you are located in the UK, EU, or another GDPR-covered region, you have the following rights regarding your personal data:
The right to access your personal information
The right to correct any incorrect or incomplete data
The right to request deletion of your data
The right to restrict or object to how your data is used
The right to data portability, where applicable
To exercise any of these rights, please email us at contact@liveluxeau.com. We will respond within 30 days.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Live Luxe
Email: contact@liveluxeau.com
Website: www.liveluxe.com.au
